Privacy Policy

1. Introduction

Educe Group Pty (Ltd) (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, visit our website, or interact with Educe International School.

2. Information We Collect

2.1 Student Information

• Full name, date of birth, and identification details
• Contact information (address, phone number, email)
• Academic records and assessments
• Learning preferences and educational needs

2.2 Parent/Guardian Information

• Full name and contact details
• Proof of guardianship and payment information

2.3 Website Usage Information

• IP address, browser type, and device information
• Pages visited, cookies, and analytics data

3. How We Use Your Information

We use personal information to provide educational services, manage student progress, communicate with families, and comply with South African law.

4. Data Security

We employ encryption, secure servers, authentication systems, and staff confidentiality training to protect all personal information.

5. Sharing Your Information

We share limited information with trusted third parties (exam boards, payment processors, service providers) only where necessary and with confidentiality agreements in place.

6. Data Retention

Records are retained only as long as required by law or academic purposes (generally 5 years for student and financial data).

7. Your Rights Under POPIA

8. Cookies and Tracking

We use cookies to improve user experience and monitor website performance. You can manage cookie settings in your browser.

9. Children’s Privacy

Parental consent is required for the collection of minors’ data. We comply with all child protection laws and do not use student data for marketing.

10. International Transfers

When data is processed by international service providers, it is protected through compliant contractual safeguards and POPIA-approved standards.

11. Changes to This Policy

We may update this policy periodically. The latest version will always be available on our website with an updated “Last Updated” date.

13. Complaints